Tag: #Safaricom
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High Court Orders Safaricom to Pay Businessman KSh 1.4 Billion Over Mobile Wallet App Infringement
The High Court has ordered Safaricom PLC to pay businessman Peter Nthei Muoki KSh 1.4 billion in damages after finding that the telecommunications giant infringed on the MTIN Mobile Wallet USSD application and continued using the innovation without authorization. In the ruling, the court held that Safaricom negligently adopted and deployed features linked to Muoki’s…
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High Court Bars Telcos From Reassigning Phone Numbers
The High Court has ruled that registered mobile phone numbers are personal data protected under the Constitution, and cannot be deactivated or reassigned without the owner’s consent. In a judgment delivered on Thursday, March 19, Justice Lawrence Mugambi stated that mobile numbers serve as unique digital identifiers that connect directly to an individual’s private life.…
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Safaricom Halves Data Bundles, Leaving Customers Paying Twice as Much
Safaricom has slashed data allocations in several of its popular mobile bundles by more than 50%, effectively making users pay double for the same amount of internet. The changes were rolled out over the weekend with no prior notice, catching loyal customers off guard. The biggest reductions hit the “No Expiry” bundles, long favored for…
