Business | Career

The Hidden Logic Behind Big Tech’s Complicated Support Systems

12/15/2025 • Chris_Akali

Tech giants like Google, Meta, X, and YouTube have built sprawling empires serving billions of people – but with that scale comes a communication maze that most users find nearly impossible to navigate. Reaching an actual human at these companies feels like attempting to pass through a fortress of automated menus, AI chatbots, and endless […]

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Why Telkom Kenya Leads in Customer Care Services

12/02/2025 • Chris_Akali

In Kenya’s competitive telecom industry, Telkom Kenya has earned a reputation for delivering some of the best customer service in the country. Subscribers consistently praise the company for its 24/7 customer care desk, which quickly addresses inquiries and resolves complaints with remarkable efficiency. What sets Telkom apart from other service providers is its professionalism in […]

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How to Land a Job That Matches Your Skills and Career Goals

11/30/2025 • Chris Akali

Searching for the right job can be challenging, but there are two proven strategies that significantly improve your chances of finding a position that fits your qualifications. Following these methods can help you save time, reduce stress, and focus on opportunities that truly matter. The first step is to carefully examine the requirements listed in […]

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Safaricom Halves Data Bundles, Leaving Customers Paying Twice as Much

11/28/2025 • Chris Akali

Safaricom has slashed data allocations in several of its popular mobile bundles by more than 50%, effectively making users pay double for the same amount of internet. The changes were rolled out over the weekend with no prior notice, catching loyal customers off guard. The biggest reductions hit the “No Expiry” bundles, long favored for […]

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Rural Areas Storm Online Business Activities, Beat Urban Centers

11/18/2025 • Chris Akali

Recent research by Jumia Kenya has revealed a remarkable surge in the rural digital economy, highlighting a shift in e-commerce activity from urban to rural areas. The report, “E-commerce in Rural Kenya,” indicates that rural regions now account for over 60% of all orders on the Jumia platform, a figure expected to rise further in […]

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Building a Strong Home-Based Online Business

11/17/2025 • Chris Akali

At some point in their careers, many people begin to dream of breaking away from employment and starting a business of their own. For most, the ideal scenario is running a business from the comfort of home. And, with the rise of technology and widespread internet access, the idea of building an online business has […]

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What you Didn’t Know About Billionaire Businessmen

11/16/2025 • Chris Akali

Most successful business people didn’t wait to have every tool or resource before starting their ventures. They simply began with what they had. If you keep waiting for the “right” amount of money, the perfect space, the perfect day, or the perfect timing, you will never move forward. This mindset is what business schools call […]

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Here is the Best Job Searching Advice

11/13/2025 • Chris Akali

Searching for a job is not an easy task because it drains not only your resources but also your mental health. This, therefore, means a lot should you want to navigate the associated challenges. Don’t just move from left to right and center or from top to bottom aimlessly. Don’t overdo it because it is never a healthy exercise. […]

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Many Businesses Fail because of Poor Staffing

11/08/2025 • Chris Akali

For those running or intending to run a business to earn and to also sustain their families, you are encouraged to never rush to employ just anyone into your business. Make sure whoever you take on board as your assistant has a good history and qualities. This will help you avoid eventualities that do happen […]

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